Safety Guide

Your safety is our priority

Claszo.com connects individuals to buy, sell and trade. While we work to keep the platform secure, please follow the recommendations below — they are simple steps that dramatically reduce risk.

1. Stay alert and use common sense

• Trust your instincts. If an offer or message feels suspicious, pause and evaluate.
• Avoid listings or messages that pressure you into quick decisions or ask you to move conversations off-platform immediately.
• Be skeptical of deals that look too good to be true.

2. Meet in person — choose public places

• Arrange face-to-face meetings in well-lit, busy public locations such as shopping areas, cafés, or police station meeting zones.
• Avoid meeting at private residences when possible. If you must meet at a home, bring someone with you and let someone know where you are going.
• Try to schedule meetings during daytime hours.

3. Verify items and identities

• Inspect items carefully before paying. Confirm serial numbers and condition where applicable.
• Ask questions — sellers who are evasive or refuse reasonable requests may be a red flag.
• Keep records of conversations and listing details (screenshots, message logs) until the transaction is complete.

4. Payment safety

• Prefer cash for in-person transactions and exchange money at the time of handover.
• Avoid non-traceable payment methods (gift cards, wire transfers to unknown individuals).
• Never share one-time passwords (OTPs), CVV numbers, or bank account credentials with anyone.

5. Protect your personal information

• Limit sharing of personal details: avoid posting your full home address or unnecessary ID documents publicly.
• Use Claszo's messaging system for initial communication so there's a record of the conversation.
• Consider using a secondary phone number or business email when you prefer not to share personal contact details.

6. Recognize common scams

• Overpayment scams: Buyer "accidentally" sends more and asks for refund — don't refund before verifying payments.
• Fake payment notifications: Always confirm payments directly with your bank—not just via screenshots.
• Phishing links: Avoid clicking unknown links or downloading attachments from untrusted contacts.

7. Reporting and support

If you encounter suspicious activity, a scam, harassment, or illegal content, please report it to our team. Provide as much information as possible (user profile link, listing ID, screenshots, message excerpts).

8. Our commitment

We monitor the platform and take action against policy violations, but we cannot guarantee every transaction. Users are responsible for their interactions — following the guidance above helps everyone stay safer.

By using Claszo.com you agree to exercise caution and follow local laws when buying or selling items.